Emerald Cruises UK
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Wonderful Mykong Cruise on The Emerald Harmony
This was a cruise to the Mykong on the Emerald Harmony that we had booked originally in 2020- cancelled because of Covid. Since then we had heard of a few issues with Emerald customer service and indeed did find some problems trying to speak to a representative in the early days of booking . However they have totally redeemed themselves with the service since, from the rucksacks sent out , booking our seats on Premium Economy as requested and plenty of really informative documentation sent in plenty of time. We loved the cruise, 1 member of staff to 2 passengers. Such friendly helpful staff . The food was superb, the trips were well organised with interesting & informative guides. I loved the Monks blessing, the Rickshaw and Tuk Tuk rides. The Chu Chi tunnels and the killing fields filled in some amazing although very sad historical facts. Saigon. Phnom Phen and Ankor Watt were fantastic, gave us a real feel for the culture, as did the Sampan rides to the villages ! Plenty of time to chill on the boat if you wanted too. The laundry facilities were welcomed. I enjoyed a well equipped small gym at least 3 times on the trip. The little gifts on certain days were so thoughtful. The cabin was excellent see below .Entertainment was mainly through local children's shows - they were enjoyable although the Pool party was the most fun ! The Boat was fabulous , great lounge, great facilities lovely cabin , gym and laundry etc just loved it!