US Mobile
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I wanted to thank Ahmed Dar!
I wanted to thank you in particular Ahmed Dar! Different human Rep's had been working on the issues on my phones for hours! Ahmed finally took over. First, he told me he took over! It's already late evening. He kept comforting me by thanking me for my patience while I was trying to explain and telling him what was happening. This was important to a customer who had been spending hours, chatting online and waiting to get problem solved! Obviously Ahmed understood that and showed concern and at the same time working on the issues. Ahmed kept attending and telling me what he/she's doing at their end without idling time, nor leaving me "alone" cause I was tired already! Ahmed's diligently working without seizing and keeping me posted and finally resolved the issues! Can you imagine how grateful I was? Ahmed Dar did an excellent job!!