America Car Rental
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The worst car rental Company
We have made a reservation a month before our trip to Tulum. As we got there my husband handed him his discover card, he said we don’t expect Discover. The guy was so rude and we couldn’t ask him to take our Visa card. Now we had connecting flights from Pennsylvania and exhausted with a special needs daughter. He told us that the car we rented is not big enough for our three suitcases and he can’t change it, I told them when I was making the reservation, I told them we have three suitcases. Finally we took a taxi to take us to another rental car company in Tulum centro and rented a car. These people have no compassion, I would never rent a car from them, we go to Tulum at least twice a year.