DY Pro Audio | Kent’s Online DJ Equipment Shop
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It's amateur hour!
Edit - 25/8/22 8:16am Thank you for your reply. I was just wondering, if you knew that the item was out of stock on Monday...and you supposedly sent me an email confirming this on the same day, why didn't you initiate my refund until the following day, when the email actually arrived? I'm still waiting for the refund to be processed. Have you spoken to the finance company (as promised)? Anyway, I have now arranged to use a neighbour's speakers for the day, so I will not be reordering with you. All the best. Order #DPA95039 I purchased a party speaker for a party at the weekend. Ordered it on Monday, (yesterday)...and specifically paid an extra £5.99 for next day delivery, to ensure it would arrive in time. I knew something was wrong, when hours had passed and I didn't receive any confirmation of my order, or expected delivery. I left messages with all of their contact channels, but heard nothing back. Then out of the blue this morning, (Tuesday), I received 2 emails - 1 saying I've been refunded, then a long-winded one, a few minutes later saying they don't have it in stock and they don't know if they ever will. Now I have to wait a few days for my refund, to get my money back, therefore not leaving me with enough time to source an alternative for Saturday...so thanks for that(!) The icing on the cake, is that the item is still listed as 'IN STOCK' on their website! So now I'll have to use the kids' 5w bluetooth speaker for an adults party...thanks again(!) This is my first time using DY..and will clearly be the last. I will NEVER use them again. Weekend ruined! Amateurs!