PR
Princess Cruises
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Worst customer service ever!
I tried to book a Princess cruise. During booking the web page said to sign up for an account. I did, but when I went to finish checkout the price had increased by $50PP. I opened a chat with an agent who said they saw the original price and would book it for me. An hour later they said there was nothing they could do. Bait and switch. I've been trying to get Princess to delete my account for 10 days now. Do not give Princess any money or personal information. If they refuse a simple request to delete an account then how would you ever get a big problem resolved? Just say no to Princess, there are a lot of cruise lines out there.