Alinta Energy
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Incorrect Online Offer - RUDE STAFF - PLS READ BEFORE SIGNING
Signed up with the online website link for a Gas acct with the free Kayo pack. Few days later received an email with no mention of the Sports pack. Called them up and the girl on the phone was rude and when i threatened to go to the ombudsman agreed to let me speak to her TL who said she will escalate. Had a call today from a Jade from Resolution who was the worst and rudest person ive spoken to in a long time. She accepted the fact the website was wrong and misleading but would not give me a resolution. Continuously spoke over me, was unapologetic and obnoxious and arguing and was literally using a raised tone. I hope Alinta listens to the call. How can someone so pathethic ever work in resolutions. Kept saying she has raised this with Sales Manager Ben F(wont put his last name) but i wont believe anything even if she told me she had put ice cubes in a glass of drink, Do not sign up with this mob guys. Not only are they corrupt but lying and scheming throughout.