Huws Gray
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Lazy, poor service.
Lazy, unhelpful and I won't be hurrying back. I ordered 20 (20-25Kg ish each) bags of various sand and aggregate to be delivered. Admittedly my street is a bit of a pain to deliver to in a lorry but it is achievable. They firstly tried delivering on the wrong day which led on to a discussion with the transport manager. I placed and paid for my order the local depot 2 days in advance stipulating the day I would be there and this was was noted but having visited on the wrong day they then refused to deliver at all, citing it would exceed 15 minutes to lift the pallet of the truck by crane and would cause a problem to traffic. (Personally I think any decent driver could unload a single pallet in minutes) When I said about putting it in their transit they replied it required too much effort. Clearly they couldn't be bothered having screwed up with the date.