Muscle Food - MuscleFood.com
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Avoid avoid avoid
Avoid avoid avoid! Ordered a hamper, took my money fine, a few days before it was due to be delivered I requested it to be cancelled as i had to travel due to a bereavement. I told them before it had even been sent out! I know this because dpd notified me, they do not communicate well, I was ignored the first day, the second day I had a reply from me requesting to cancel, totally ignored me and told me the delivery date was due 2-3 days later. I then again said no I don’t want it not be honest? They don’t seem to want to refund me, sending me ridiculous, irrelevant questions. I didn’t want to leave a bad review but they have had a week already to deal with this and have chosen to be difficult. I will be taking legal action out of principle. They need to do better! Stop trying to blame myself and take some accountability! The inconvenience and continuation of this is just so unnecessary! Oh and they first tried telling me some rubbish about how they have a 72 hour policy it was too late to cancel. Well there storage by their own admission only last 48 and I cancelled three days before so if it was sent out before….. I’m exhausted by it all, the bully tactics the irrelevant questions, like did I tell them a safe place…hello I cancelled! Absolutely insulting or just plain ignorant. They said they was really busy so must have a hoard of complaints it’s not surprising. Get some more staff! Dreadful!