Church's Shoes
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New Shannon shoes only worn around half…
New Shannon shoes only worn around half a dozen times and laces snapped. As I don’t live near a Church shoe stockist I contacted Church shoes direct to get a replacement laces and I sent an email with photos etc showing the shoes and broken lace ,where I purchased the shoes and date and received an email back asking for the following information requirements ; Proof of purchase. If not available, please specify place and date of purchase. - Full digital images of the item (upper view, lower view, inside view, front view and rear view, plus specific details of any possible damage). - Digital images of the shoebox label. - Your current location. - Your telephone number. All for a pair of shoe laces to be replaced for shoes that cost almost a £1000, I personally think this company stinks it’s not a patch on the old Church company an insult to British industry,oh I forgot it’s not British any longer 🤔