DE
Defy Gaming
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Long delays and they don't reply
Placed an order for a controller on 26th November with 7-10 days build time. Still haven't received it or had any updates. Have emailed and messaged on the website but they don't reply. Very disappointing as was meant to be a Christmas gift. Update - item finally arrived 2 days before Christmas, unfortunately the order is wrong and the face control buttons are the wrong colour. Update - they replaced the buttons on the controller and sent it back to me, however there is now a different problem with it. Also they have not refunded me the postage costs which they said they would. They now appear to be ignoring my emails, so the next course of action will be court proceedings.