Empire Delivery
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Outstanding delivery crew
My delivery 3-hour window was from 7-10 am. The men were pleasant, kind and had a great vibe. They arrived at 6:40 - were done by 6:55! Two cuddlers set up and boxes taken away. The reason for a 4-star is only that their paperwork did say 7-10 and they knocked and rang the doorbell at 6:40 waking up the household sadly. I had put my alarm on for 6:38 (lol. weird I know) so that I could be presentable and avoid the doorbell ringing and waking the rest of the family. :-/ Upon checking with them, the driver did eventually see a “7am" but it wasn’t really prominent compared to other information he had on his sheets. Note to Empire: Might it be an idea to highlight in bold or coloured print the ETA on the paperwork so that this doesn’t happen? They seemed to be following another set of timings written on another document.