ALAN SILLS

ALAN SILLS

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1
Review
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1 out of 5 stars
Average rating

Reviews by ALAN SILLS

SI

Singapore Airlines

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1 out of 5 stars

Poor service. Treated like third rate passengers

After traveling to Australia, New Zealand and Singapore over the Christmas period. We have six flights on a block booking. Three flights where with Singapore Airlines. On each flight we felt that the cabin crew did not really have any interest in looking after us. The first flight from London to Singapore we were told that they had run out of the choice of dishes and had only one dish. After I challenged this the crew member suddenly came up with another choice. The second flight from Singapore to Sydney had a lack of refreshments served and the toilets were in a very dirty state from the start of the flight. The third flight from Singapore to London we were kept in night mode for whole 14hr flight with the exception of two meal servings. This was a 9am take off so ther was no need to keep us in the controlled state. When asking for a refill of coffee during the mail I was met with an attitude that I had inconvenienced the crew member let alone having th ask for milk and sugar. Keeping a cabin in night mode gave my the impression that the the crew wanted to keep our class in its place. It was also noticeable the lack of crew that where available in our section. Three other flights were with New Zealand air a Virgin Australia, the service on these flight were spot on. We will not be booking with Singapore Airline again.