Total Renewable Solutions
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A very reliable firm
I had a heat pump fitted by Total Renewable Solutions in December 2020. From the outset, I found them a very professional firm to deal with. My initial contact was with Ryan Peacock, who was and has continued to be very supportive. Initial requirements were discussed and adapted as needed so that we came up with the best possible design for my house. The workmen did a good job and were helpful and friendly, and they coped willingly and admirably with some unexpected complications to do with the removal of my oil tank. Detailed paperwork was supplied throughout, including all the relevant guarantees and certification, and a very helpful lady in the office gave advice on my RHI application. I have had a few faults with the system, mostly teething problems, and have been very impressed with Ryan’s prompt responses (Sundays included!), resulting in the faults being swiftly rectified. I consider ongoing support to be very important for an installation such as this, and so far, cannot fault TRS on this front. All in all, I would not hesitate to recommend TRS.