Shane Craig

Shane Craig

Member since Invalid Date
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1 out of 5 stars
Average rating

Reviews by Shane Craig

Yü Energy

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1 out of 5 stars

Absolutely appalled by the service from…

Absolutely appalled by the service from Your Energy. My account has been mishandled, leading to incorrect billing and unnecessary stress. Despite repeated attempts to resolve the issue, I’ve had no meaningful response – and now they’ve involved debt collectors over a balance that's on hold and under dispute due to their error. I've opened a formal case with the Energy Ombudsman. What’s even more concerning is the number of suspiciously positive, unverified reviews here – doesn’t reflect the reality many of us are facing. Avoid this company. Poor communication, poor service, and zero accountability.