Sarah

Sarah

Member since Invalid Date
1
Review
3.0
3 out of 5 stars
Average rating

Reviews by Sarah

SU

Superdrug Online Doctor

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3 out of 5 stars

No communication

In the past Superdrug online doctor has been pretty good but recently I was messaged days after placing my order for next day pickup to say there were supply chain issues delivering to store for pick up - they asked if I wanted a refund or to have my medication delivered to home. It’s been several days since I submitted my reply asking for delivery and I’ve had no communication from Superdrug. I’ve already missed one dose of my medication due to this delay and am on track to have to miss a second dose. It’s extremely frustrating and the lack of communication is not acceptable.