Hotel Chocolat
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Last time I buy
This is a second order which was purchased from a gift card that the company has given me as a “refund” for the melted chocolate from the previous order. Let’s say the chocolates were still melted. Not as melted but definitely not perfect. The box at least had the brand logo inside this time. The card with a personal message though is what has left me speechless. It is a free marketing campaign for them with your message casually typed in. The CARD (!) says “makes delivery simple” or some sort - how disrespectful! I would rather not have received anything. How can I hand it to our teacher? Is it a marketing leaflet or a loving card from a dear pupil? Not a pleasant experience at all. Will definitely seek alternatives next time but not buying from this brand again sorry.