TR
Travis Perkins
View company profile →
Ordered oak sleepers which I was…
Ordered oak sleepers which I was assured would be good quality as on the TP website. What was delivered was in appalling condition and nothing at all like the website images. I rejected them and was told by the branch they’d collected the wrong ones due to a communication problem and they’d get a new batch of sleepers to me the next day, so I delayed the tradesmen coming in to install the sleepers and lay a patio. However, I received a phone call the next day saying the driver had gone to collect the sleepers from another branch and they’d were in no better condition. Cancelled the order and had to cancel the tradesmen again! Very poor service and gross misrepresentation of the product on TP website.