TR
Travelocity
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Wish I could give it 0 stars
Wish I could give it 0 stars. I will never book through Travelocity again. I booked three nights in a hotel in Barcelona Spain prior to a cruise that was to happen in May. Due to Covid 19, the cruise was cancelled. I cancelled the hotel, and was told that I could only get a coupon valid for stay in that hotel in Spain within the next 12 months. Travelocity claims that is the hotel policy. I contacted the hotel, and they told me that they were offering free cancellations, and that I should speak to Travelocity. Travelocity is giving me the run-around, and refuses to refund my money. I don't even know if there will be foreign travel within 12 months. I tend to doubt it. Terrible customer service!