MoverJet Logistics
View company profile →
Very unhappy with the way this company…
Very unhappy with the way this company handled my transport, my initial quote was for $350 to transport from Carlsbad to San Jose, I asked Liza if it was a firm quote because I did not want any surprises, she then says $400 is a firm quote and I reiterated “will it change or is that a solid quote” and she reassures me that yes it is a firm quote so I sign a contract for $400. The day before they are to pick up my car she tells me it’s going to be $550! On such short notice I have no choice and have to go through with it, she books it and then transporter is 2 days late! She also tells me that I will be updated throughout the transport but I had to call the transporter company myself for updates, I will be processing a charge back with my credit card for the deposit/up front fee to them, extremely unhappy with the way this was handled but I have found out when shopping around that ALL transport company are shysters, they are only brokers and do not transport themselves, thus the lowball bids to suck you in then bait and switch you a day before once it’s too late for the customer to make other arrangements, I will never transport another vehicle again. As for the transporter themselves, they were pretty good.