TR
Travelocity
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horrible
horrible. My parents bought 2 tickets from Miami to Sao Paulo before pandemic. the airline canceled the flight for obvious reasons (covid). We got a credit and booked the flight to 1 year later (May 2021)...Latam Airlines canceled the flight again and gave us a credit to use in 1 year which expires in May 2022...Now my parents are not able to flight (use the credit) and travelocity says "SORRY, YOU WILL NOT GET THE MONEY BACK AND NOT GET YOUR CREDIT EXTENDED" That is so absurd...I feel like I'm being robed!!! so frustrating