DCG Stores
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I wish I could rate this 0 stars
I wish I could rate this 0 stars. I have never experienced worse customer service in my life. I ordered through Amazon for my DCG product. I ordered a granite kitchen counter. About 2 weeks after I received the product, unopened, I decided to just get cabinets installed into my kitchen instead of using this. When I went to return the product, I realized that the company does not provide a shipping label, instead, you have to pay for shipping which in my case would be nearly $300 just to ship it back...I tried calling the number, there is an automated line that says they aren't taking calls due to COVID... Upon emailing them, I received very rude service. I asked for a mangers name repeatedly and do not get one. I asked for a number, they continue to give me the number that is not taking calls. I asked for an alternative mangers email-they do not give me one. They suggested I donate my purchase...Donate a $400 unopened cabinet??? That is crazy. I would NEVER purchase from here again and wouldn't even recommend this place to my worst enemy.