BulkSupplements.com
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Extremely disappointing customer…
Extremely disappointing customer service. I received an email promoting free shipping on orders over $59, with no fine print or mention of terms and conditions. However, I was still charged for shipping despite meeting the minimum amount. When I reached out for clarification, my initial inquiry was ignored. After following up, they finally responded, only to inform me that the offer didn’t apply to Australia—something not mentioned anywhere in the email. Despite pointing out this misleading advertising, they made no effort to reimburse me or address the issue. Their lack of accountability and disregard for customers is appalling. I’ll be switching to a different brand—no company is worth the gaslighting and being ignored.