Cait

Jul 13, 2023

Average spray tan and terrible customer booking experience

I had two spray tans with Beautii before my wedding (a trial and then the tan for my wedding). My first trial was good, my wedding tan was generally ok (but a bit uneven in some places aka too dark on legs and hands). But I found the experience very frustrating - it was very difficult to confirm or change bookings, had therapists cancel on me twice, and the WhatsApp contact centers was very slow (sometimes taking days to respond on simple things like sending an email confirmation to confirm an appointment time so that I would have to follow up multiple times to confirm details).