Freeletics
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commercial malpractice and illegal activities
I placed two confirmed and paid orders during Freeletics' June 2025 liquidation sale. The orders were accepted, charged, and then cancelled the next day, supposedly due to a “pricing error.” However, the discount was part of a clear and public liquidation strategy 60% two weeks earlier, then 80%. Right after cancelling my order, Freeletics relisted the same product at a higher price. This is not a pricing error, it’s a commercial decision made at the customer’s expense. It goes against their own Terms & Conditions, which state that a confirmed order forms a contract. Since then, customer support has gone silent, and I've discovered other customers who experienced the exact same treatment. Freeletics is no longer a trustworthy company. I strongly advise against doig any business with them. Formal complaints have been filed with the EU and German authorities