Michaels Stores
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Michael’s ruined irreplaceable artwork.
If I could give less than 1 star I most definitely would. I decided to try out the Michale’s framing department for the first time when I went to get my mint condition, 1999 Blink 182 “Enema of the State” album release poster framed. This poster holds an incredible amount of sentimental value to me and when I was talking to the staff member who was helping me out at first, she told me I absolutely HAD to leave my artwork with them, even after asking multiple times if they could just take measurements and allow me to bring it back to Michael’s when my frame arrived. When I was called to pick up my artwork I asked to see the finished product before I left the building. The girl I was dealing with was hesitant to unwrap my frame and to my surprise, my irreplaceable poster was scuffed VERY badly. A poster that I have kept in perfect condition since a child, a gift from my parents, is now ruined because of the Michael’s staff. 20 years in my care and it was kept in perfect condition but a few days with Michales and it has been ruined. This poster can’t be replaced and the carelessness of the Michael’s team has made me extremely upset. Never again.. I urge you to STAY AWAY!