SO
Southall Travel
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I wasn’t able to travel for my mum’s…
I wasn’t able to travel for my mum’s funeral due to covid restrictions. Southall travel did not want to refund the unused ticket so I claimed the monies back from the credit card. They threatened, intimidated, bullied and took me to court. They hassled and harassed me a OAP for 4 years as they wanted me to pay them the monies I claimed from the credit card. The judge dismissed the case and granted me the expenses for the day. I know my consumers rights, if this wasn’t the case this travel agent would have filled their own pockets with free monies! My booking ref:T5QNYX