Anglian Water
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Totally useless
Woke up on Sunday 4 February 2018, to find no water available due to water main bursting. Checked their website for information and updates, to be told normal service to resume by 3pm, then 6pm, then midnight, then 6am Monday morning. At 5pm today (Wednesday 7 February) the water main bursts again, in the same place, indicating that the original work was a complete bodge. Check their website again to be advised that all will be fixed by 10pm tonight, so that’s going to be 6am on Thursday at the earliest. I decided to use the ‘Live Chat’ function on their website. Ryan from the debt collection department answered, but couldn’t help me with anything I asked. Thursday 8 Feb 2018. You couldn’t make this up, the water did come back on sometime during the night, but upon returning from work tonight (5pm) the water main had only burst again. That’s three times in four days.