Time Warner Cable
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Not half bad, but deceiving at times.
Not half bad. So far their account reps have been able to accommodate my renewals of their reduced rate for their cable service. The problem is that because they market it as a promotional rate, the rate resets and goes back up to their standard rate. Also, I've discovered a bit of manipulation and "trickery" in their plans. Last year I was automatically upgraded to a higher tier of a plan, and charged a premium for this. When I called to complain, this is when they offered their promo rate (basically the same as what I was paying before). Of course I was happy with getting a faster plan at the same price as my old one, but wasn't aware that the rate would reset. When this happened again, I asked to be placed in the old plan, but they said this plan tier did not exist anymore and I was either forced to stay in the higher, more expensive plan (300gb download) or go down to the next tier (50gb). I use internet a lot so I didn't want to go down to just 1/6 of what I was getting while only saving $20/month. Sounds kinda scammy to me.