Sandra Hernandez

Sandra Hernandez

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1 out of 5 stars
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Reviews by Sandra Hernandez

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Travelocity

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1 out of 5 stars

I booked a hotel room online while at …

I booked a hotel room online while at the same time having a customer servicerepresentative on the Phone. Well the only reason I was booking this room was because the screen kept having a pop up saying that if I booked it now I can get 12% off. So I did I booked it. But not realizing until after I payed that it did not take off that 12%. So they ended up over charging me. I called back right away and they said they couldn't refund me. And charge me again with the 12% off. So long story short they gave me the run around and ended up keeping my $1,100.00. And I never used the service. I was at the hospital on those days of the reservation having surgery. They false advertise and they are a ripoff... never will I book through travelocity. You all watch out. Bookit.com has never done that to me.