customer

Mar 25, 2023

THB Tropical lanazarote

Stayed at this hotel in lanazarote it was uwful like a hostel very dirty rooms are derelict with no pitchers or anything kitchen filthy plates, clutery, dirty. Bathroom light didn't work shower stops running, towels had a very funny smell. Pull down bed didnt work it was broken. Restaurant well what can I say disgusting 🫣 plates dirty, greasy food was unedable always cold and not much choice, chef flipping eggs used the same spatular to flip the pancakes, fruit dried out it was unlawful really disappointing. Pitchers are not how the hotel looks nows! and wouldnt call this a hotel more of a holiday village, you have to walk ages to get a drink. Reception staff rude and not helpful 😑 please trust me and don't stay at this hotel it's the worse hotel I've ever stayed at and glad I only booked 3 nights and not a full holiday with them