Julie Hillyard

Oct 22, 2024

There are more honest drive schools

I went to the DriveSafe Driving Schools website last night to schedule my teens drive test. There was an option to pay, and because this is different than how I obtained my license years ago, I submitted payment for his drive test. I was expecting to be able to schedule his test myself online since I had just submitted payment, however, after my payment was submitted a screen came up instructing me to call their number to schedule the drive test at my convenience. Keep in mind, that nowhere on this company’s website is there any information or mention of No Refunds if you cancel. Seeing that they have a location close to where I live, I tried to schedule at that location this morning only to be told that the earliest date to test there was November 22nd, and that the Arvada location and Wheat Ridge location were experiencing staffing issues. I was encouraged instead to schedule up in Westminster at 120th and Huron and was told they have a lot more availability. I went ahead and scheduled my teen for a drive test for afterschool on Halloween. My teen found another testing location through another company that is closer to us and asked me to contact them to see if they had anything open prior to Halloween. Well, they did. I called DriveSafe Driving Schools and informed the gentleman that I spoke with that I wanted to cancel the drive test for Halloween, and I then inquired about obtaining a refund. He informed me that the person I spoke to when scheduling the test should have informed me that they do not give refunds, but that the credit is good for up to 2 years in the event my teen fails and needs to re-test. That’s an ironic statement to make. However, after reading the reviews on this location it is no longer that ironic. My advice to any parent or guardian looking to schedule their teen for a drive test, call first, and ask about their refund policy. Life happens, things come up and a company that is so rigid and lacks flexibility and understanding isn’t a company you want to give your business or hard-earned money to. I would advise that you call around other schools and unless you are desperate, stay far away form DriveSafe Driving Schools – Westminster location. There are a lot of other schools in the metro area. Again, only go here if you are desperate. Since my teens drive test was scheduled for this location and your people didn’t inform me of your “No Refund” policy that is conveniently NOT listed on your website, therefore your dishonest business practices have earned your organization this review. To every parent or guardian who reads it, you’re welcome!