JUCY Rentals
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The worst customer service I never had
The worst customer service I never had. Landed at Christchurh airport, called the office asking for shuttle to pick up our rental car, guess what? No one answer the called at all, kept calling for 15 mins and still no one answered. Ended up we had to ask other car rental shuttle to drop us off. When we complained to the front desk, the staff not even apologized, just told me you only called for 15 mins which not that long. The staff didn’t get the point, if we didn’t get the shuttle from other car rental company, how long we should get a shuttle. And we found out we are not the only one complained the problem, there were other people had the same issues too. If people looking for car rental ,JUCY definitely is the worst, don’t rental their car.