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Id ordered a replacement door bottom…
Id ordered a replacement door bottom sweep for an exterior Stanley enrty door on the front of my house. Somewhere in the order I got sent the incorrect sweep. I sent an email about the oversight and didn't receive a response for 3 days. Sent another email and received a quick response the following morning about the issue. Keegan asked for the order number and measurement of the sweep I reveived. I provided all info and Kergan responded back quickly that a sweep of the correct length would be shipped out and he would provide tracking for the replacement order. Next morning I received an email stating the order was started and shipped with tracking provided. Three days later it arrived at my doorstep ! Keegan went out of his way in seeing I received the correct sweep I had originally ordered. In this day and age of lack of customer service, its nice to find a company that still strives in making the customer happy ! Kind regards