LifeStance Health
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They didn't show up for my first apt, ghosted me, and are trying to charge me now...
Tried to go to therapy at Lifestance when I arrived in the Austin area...the people on the phone were rude and not helpful. I ended up setting something up, really looking forward to getting started...and the therapist didn't even show. I called the front office to see what was going on, they said they would call me back after the figured out what happened. Never heard from them again...so I found a new place the exact same day, since I had really been counting on getting therapy started with Lifestance and they let me down with a no show. Now...they have been billing me saying that I was the no-show??? I called, they said they will send it to review and most likely they won't make me pay. But I just got another email saying theres an unpaid billl....Very unprofessional and honestly, strange experience. Wouldn't recommend.