BL
Blue Ridge Mountain Rentals
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Very frustrating
We had a question/issue with the cabin we rented. We called on our second day, no response back. I replied back to the text we got when we first got to the cabin, the only response I received was that it was referred to the Operations Team. This went on for several days. I finally talked to Angie who was extremely knowledgeable and polite and actually answered my question. She was the only one who was responsive from Blue Ridge and I appreciated it. The lack of responsiveness from your company is really unacceptable.