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Energy Ombudsman
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Not the fair and full understanding or resolution I had been lead to believe.
After months of poor treatment by my previous energy company, I sought assistance from the the Energy Ombudsman to find a fair resolution. Initially my complaint was accepted and dealt with swiftly. However, things slowed up considerably and their acceptance of documentation by my previous energy company when I switched, which proved that I had paid my bills in full aas evidence for the constant intimidation and bullying was enough evidence and no sign of further investigation, seems poor. It really begs the question, who are the Energy Ombudsman actually serving?