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HO

Hoover Fence Co.

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1 out of 5 stars

Their customer service is not helpful

Their customer service is not helpful, and they seem to pick-and-choose what questions they will respond to and ignore others. They also were not helpful with problems with the shipping company that they use - the shipping company called once and left a message, then didn't respond when I called twice. Then Hoover contacted me and didn't leave a VM, then sent an email about me not answering my phone (in the middle of a work day when I wasn't available), and instead of helping me resolve it, came across abrupt and irritated. We spent a LARGE amount of money with this company, and would not do it again based on our experience.