Steven

Feb 5, 2019

Phoenix

The location, the views, the quality of the condos, the pools, and the beaches were just what we’d hoped for when we planned our 2018 family Christmas vacation! We would highly recommend these condos to anyone! We rented two 3 bedroom / 3 bath condos for our family. The condos are roomy and the decor is bright and new. Large sliders give way to million dollar views of the Gulf beach. Hotel trolleys and shopping carts made moving in easy from the 6th floor parking garage. We did have some trouble with the air conditioning in both condos (A/C not cooling and water leaking). Thankfully, temperatures were mild so it didn’t ruin our vacation though we believe the management should be more attentive to residents over holidays. Maintenance did arrive in a timely manner but the problems were not resolved. (This was addressed at checkout, also, but no apology was given and there wasn’t a sense of regret on the part of management.) Because some of the rooms don’t have exterior windows (two of the bedroom windows face a hallway), the bedrooms got warm at night. This was not enough to downgrade the rating I gave these condos but is an issue I believe should be addressed. (Thankfully, we’re a generally happy family and didn’t want to let anything spoil our vacation!)