Affinity Water
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no water and nothing done for 3-4 weeks illegal!
This company ignores the fact that you call them up and tell them you do not have any water coming into your home for the last 3-4 weeks! This is illegal and no one has done anything about it. i am a vulnerable person with a child and we do not have running water in the house. I can not get my son clean for school every day, i can not cook him food or myself every day due to the fact we have no water coming in to the property! i have phoned them every day for the last 3 weeks after they were out sorting another issue along my lane however, they will not come back to investigate! instead they phone other neighbours to ask if they have water?! and if they do they ignore me and leave me again without any water! how is this legal? or possible in England today to have no running water for 3-4 weeks?! and now they are telling me it is frozen! it hasn't been frozen for the last 3-4 weeks therefore why have they not come out to my property to investigate. they have not returned my calls and keep telling me they have phoned my landline when i do not have a landline nor a voicemail message i have given them my phone number many times and have never received a callback. Instead, i have had to call them every single day to ask someone to come out or call me back and still nothing has been done!! absolutely illegal behaviour and absolutely shocked at the way this company has behaved to me and my child. this needs to be resolved today otherwise i will be going national with this issue immediately!