DCG Stores
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This store is such a farce
This store is such a farce. They pull the bait and switch pitch on you. They had the same product listed as an individual piece without a mattress and as a set which included the mattress. Naturally with different prices. So I ordered the set bc it would be useless without the mattress to me. So I ordered the set and never received a confirmation on the order. Three weeks later I get notice that the order is being shipped and could or could not be the complete order. So I received my order that I thought was a partial order. It included drawers that I did not order and a mattress never came. So a couple of days later I emailed them about the order. I get an answer later that day that said I ordered the unit without the mattress and included a link to mattresses for $300. I replied that I didn’t and clearly there was a mistake and ask how we could get this resolved and I was willing to keep the drawers but I needed the mattress. Again they emailed me a link to mattresses. I replied it would be a cold day in hell when I would order from them again. They also own Futon Creations. Buyers beware!!