EWT Water
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In November 2021 we came home to find…
In November 2021 we came home to find our water softener had overflowed onto our wooden floor. Phoned EWT and they said they would send someone next week, as this was of no use to us they said to get a plumber and EWT would reimburse us. After numerous phone calls and text's I finally reached out to citizens advice for help and they advised me to send a txt to all managers re our problem. This was ignored so I phoned again to be told send the txt again and finally after 3 1/2 months we received our refund. Totally exhausting.