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NCP National Car Parks
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I stayed for 5 days in Greyfriars in…
I stayed for 5 days in Greyfriars in Cardiff in May, total charge £131.80. I got a 10% discount code from our hotel which I couldn't apply when leaving as when the machine found image of my car & I confirmed, the charged flashed up for a few seconds & then 'unsuccessful message. No option to continue, apply code & pay. Watched few others in case I was doing incorrectly. I wasn't. Tried 4 or 5 times. Had to pay online later with no discount code option. Submitted complaint. Zero update or reply. Awful service. Won't be using NCP or consequently nearly hotels again.