Michael

Michael

Member since Invalid Date
1
Review
1.0
1 out of 5 stars
Average rating

Reviews by Michael

CO

Community Utilities

View company profile →

1 out of 5 stars

The WORST company I've ever had to deal with...

The worst company I've ever had to engage with. Complete lack of transparency when it comes to pricing and charging your account. I've also had multiple bills "recalculated" one of which left me with a balance totalling over £1,300 - for a 2 bed flat with two tenants, over the course of a couple months. No phone number to call and speak with someone in person only compounded by extremely long delays in responses via email. As the building I was staying at left you no other choice but Community Utilities, I decided to move out. Nonetheless, I have been charged for the period when I wasn't in the property, despite advising Community Utilities on several occasions of the date I moved out. The WORST company I've ever had to deal with. I would be very cautious entering into a tenancy agreement if your building/apartment complex use this service to provide electricity.