Wasatch Peaks Credit Union
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Rude Treatment
On February 1,2023 I went into the branch in 2700 N to make a payment on behalf of another member. I had been a member for 35 years but for personal reasons I am currently not a member. The clerk handling this transaction acted like I was trying to do something strange to her and informed me the “this is going to take a few minute.” Then I asked if they had a notary available. The older lady at the next counter looked me up and down and then said, “if you’re not a member it will cost you $3.00. I smiled and said I had $3.00. Was there someone available. The third clerk said she would send a request to the notary. (Thank you to her). After the first clerk finally finished my transactions I was told to have a seat and someone would be out shortly. I went into the notary’s office at the west end of the building. She was kind and professional and when I pulled out the $3.00. She asked what that was for. I told her the ladies up front made it perfectly clear I was not a member and HAD to pay her. She looked a bit surprised and said it wasn’t necessary. SHE was the only person who treated me with any respect. So for that reason, I’m glad I am no longer a member of Wasatch Peaks if this is how you treat someone coming into your establishment.