Mitsis Hotels
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Mitsis renela ,crete.
Mitsis renela ,crete. Having a chilled week away in what we thought would be a 5* treat. 2 days left and can't wait to go home. The hotel is beautiful. Well cared for and super clean. Staff are polite and generally happy. Boy do they earn their money, not enough staff at peak times,or foresight of management to jump in and give a hand. Again, staff are not allowed to use their initiative to solve issues. It is virtually impossible to book speciality restaurants unless you complain to the manager. Main dining room food is average. Too much too mention as I am sat here with an empty glass and calling it quits and go to bed. No WiFi in room, no British channels on TV, Chinese?????. Can't even get bbc world news,. Would I come to a mitsis hotel again,no ,I wouldn't. I wouldn't recommend it here either. Everybody having same issues. Come on mitsis managers ,step up to the plate,roll your sleeves up and get stuck in. Stop referring to your web page ,which you can't get in room because of lack of WiFi and let staff use initiative without saying sorry not sorry. So frustrated ,especially when you are retired from hospitality , having been there ,done that ,got the t shirt. Over 35yrs experience ,having to try and be objective and fair.