customer

customer

Member since Invalid Date
1
Review
3.0
3 out of 5 stars
Average rating

Reviews by customer

GR

Green Chef US

View company profile →

3 out of 5 stars

Overall I have enjoyed the Greenchef…

Overall I have enjoyed the Greenchef meals. I only had one late delivery. What makes me mad is that I earned 3 different "rewards" and never received them. I complained multiple times through customer service. Each call takes at least 20 minutes of talking in circles. I got a credit for 2 of them, but I said I wanted the reward. I was told to expect it with my next box and then didn't receive anything. Instead of fixing the issue, the reward option is no longer there. I refuse to give anyone a "free box" if they can't even reward their existing customers.