Excellent customer service received from the Taunton Branch manager…
Order no WEB181439707. My order was for 2x 600L SuperGrow blended loam 1x top soil 40x rolawn turfs. order arrived as per booking but blended loam and turfs we considered sub standard, unfortunately these things happen and I was left at that time in a bit of a state, however I have given the company a well deserved 5 stars for their attitude towards customer service, both their head office personnel and the manager at the Taunton Branch responded with understanding and compassion, although they could not rectify the problem the compensation package and the way it was handled left me with the impression that they took ownership of the problem and went over and above to ensure that I went away respected and valued as a customer, so as a result I will not hesitate to use and recommend this company and branch to anyone.well done