1Plus1 Loans
Read all reviews for 1Plus1 Loans →
So to start I just want to say that i…
So to start I just want to say that i am not remotely annoyed about being declined. I had read other reviews and I was realistic in my approach to the company having a less than perfect credit history. But I believe that honest reviews of real experiences are extremely essential to both parties so I was compelled to write one. Whilst I knew that my credit score is poor, my guarantor conversely has an excellent score and very good credit history. I applied on the off chance and got told I was eligible for a guarantor loan. I was going to leave it until I saw from my Clear Score report that there was already a hard search added so I thought I might as well continue. It takes a lot for us to approach someone to be a guarantor for you. But when you know someone well you only ask when they can trust you. That's the biggest issue I think this company should learn from. My guarantor went through the hoops with the paperwork but an It glitch on 1plus1's end meant she had difficulty adding the online banking consent. We emailed 3 times asking for them to reset the link or advise next steps. No response until I received a call tgat I was declined. 5 minutes later I get an email response from the It team to say they have reset my guarantors account and she should try again. So basically that tells me the company had already made a decision regardless of my guarantors position and agreement. I think this pretty much echoes other reviews I have read. I believe that unless your rating is a bit more on the medium risk level rather high you will be declined in spite of having a guarantor. I think that's a shabby approach and false advertising as it makes you approach someone and swallow your pride when that's unnecessary in the end. I hope that the company does take reviews seriously in an attempt to amend their practices or at least their messaging to consumers