Energy Ombudsman
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Incredibly grateful for their help
I’ve had to contact the Energy Ombudsman twice within months. Despite trying to resolve the issues myself and having records of emails, letters and phone calls, each company fobbed me off. The EO were understanding, sympathetic and very helpful. I supplied as much information as I could and within eight weeks from first contacting them, I was fortunate enough for them to side with me on each occasion. It was three years of trying to deal with the companies and not getting anywhere. Three years of grief, stress and sleepless nights. I couldn’t be more grateful for their help in resolving my cases.