Jessica Billins

Jessica Billins

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1 out of 5 stars
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Reviews by Jessica Billins

SR

SriLankan Airlines Official

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1 out of 5 stars

We booked flights to Sri Lanka in…

We booked flights to Sri Lanka in September however following the recent events decided we no longer felt comfortable flying there. We have been charged £235 per person to cancel which given the circumstances I feel is disgusting. They’re not losing out on anything really as our seats can be re-sold so what the £235 each is for is absolutely beyond me. This company are incredibly difficult to liaise with over email (I can’t take phone calls at work) and a different member of staff replies every time so there’s no consistency. Overall I would say don’t bother, if you can fly with literally anyone else!!